Privacy Policy

Northern Cochlear Implant Trust (NCIT) is committed to protecting your privacy. This policy outlines how we collect, use, store, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

Who We Are

Northern Cochlear Implant Trust (NCIT) is a registered charitable trust based in New Zealand. Our mission is to support and improve access to cochlear implant services for those in need.

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Information We Collect

We may collect personal information from you when you:

Fill out a contact form or make an enquiry
Communicate with us via email, phone, or social media

This information may include your name, contact details, or other information you choose to share with us.

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How We Use Your Information

We collect and use your information to:

Respond to your enquiries or requests
Improve our services and communications
Comply with legal obligations

We will not use your information for any purpose other than those listed above without your permission.

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Sharing Your Information

We will not sell, rent, or lease your personal information to third parties. We may disclose your information:

To trusted service providers who help us operate our website or deliver services (e.g., email newsletter platforms)
If required by law, or to protect the rights, property, or safety of NCIT, our supporters, or others

All third-party providers we work with are required to comply with privacy and confidentiality obligations.

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Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. This includes using secure systems and limiting access to those who need it.

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Accessing and Correcting Your Information

You have the right to access and request correction of any personal information we hold about you. To do so, please contact us at:

Email: hello@ncit.org.nz
Mail: NCIT Head Office, Auckland, New Zealand

We may need to verify your identity before releasing or updating information.

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Website and Cookies

Our website may use cookies and similar technologies to improve user experience and analyse site traffic. You can choose to disable cookies through your browser settings.

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Third-Party Links

Our website may contain links to external sites. NCIT is not responsible for the privacy practices of other websites. We encourage you to read their privacy policies.

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Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date.

The Northern Cochlear Implant Programme (NCIP)

The Northern Cochlear Implant Programme (NCIP) provides publicly funded cochlear implant services for eligible children and adults living in the upper North Island. The programme is designed to ensure access to comprehensive, specialist care from the point of referral through to long-term rehabilitation and support.

Northern Cochlear Implant Programme

Located south of Taupō? Check out The Southern Cochlear Implant Programme (SCIP)

SCIP

A couple walking wearing Cochlear Implants

Get in Touch

If you are seeking cochlear implant services or information about eligibility, referrals, or the cochlear implant programme, we welcome enquiries from individuals, families, and health professionals.

Contact Us